Shipping Policy
Shipping Policy
What is the delivery time?
The delivery time consists of two phases:
1. Processing time
Within 1-3 business days after placing the order, it is checked, approved and packed. The package is then prepared for transport.
2. Delivery time
UK 5-10 business days
Shipping is handled by Insert largest courier for relevant country.
All shipping times exclude any customs delays. During busy periods such as Christmas, Black Friday and New Year, deliveries may take longer.
How much does shipping cost?
We offer free premium shipping. This includes insurance in case of theft, loss or damage to the package.
Where is my package?
After shipping, the customer will receive an email with a tracking number.
The order can be tracked here: https://viki-fashion.com/apps/parcelpanel.
For logistical reasons, the order may be sent in multiple shipments.
My tracking number is not working
It can take up to 5 business days for tracking information to be updated. If tracking still does not provide information after a few days, please contact customer service.